OpenAI’s new chatbot, ChatGPT, continues to grab headlines after Microsoft announced its $10 billion investment in OpenAI. Wainhouse Research analyst Sean Spradling has written about possible ways Microsoft-OpenAI investment could improve labor productivity.
ChatGPT, which launched in November 2022, is a system designed to generate content based on specific prompts that are passed to the chatbot. The chatbot uses large language models to better understand user questions and respond accordingly. Whether it’s writing emails, code, or summaries for YouTube videos, ChatGPT can automatically create text that answers the requested topic.
With ChatGPT’s current success, OpenAI needs consistent support for computing power and monetization to ensure the company’s continued success, Spradling wrote. This is where Microsoft stepped in to generate revenue for the company.
The success of ChatGPT has also sparked a debate about whether Google is potentially losing its reputation as the first search engine. However, the main objective of this initiative is to increase performance and productivity between companies and employees.
“Having the data and the tools to turn that data into a working product is a great way to tie the Microsoft platform to business success and lock in customers for the rest of the time,” Spradling wrote.
Learn more about OpenAI from Microsoft investment.
Amazon Chime Advancements Increase Office Productivity
Amazon Chime has become more flexible in updating its features to meet current trends in the online working environment. In doing so, the company has created more competition with other PaaS communications programs that offer similar video and messaging tools, Comunicano founder Andy Abramson wrote in a blog post.
Amazon has been evolving Chime, a communications service, since its acquisition in 2017 by scaling business functionality to encourage the productivity of its users. Chime offers new features, such as breakout rooms, video calling for virtual meetings, messaging systems, and updated pricing to fit business budgets.
By working with AWS, Amazon Chime simplifies communication for users working remotely. The chime also uses Real-time web communication technology, which ensures that consumers work with minimal delays through real-time audio and video platforms on a secure and confidential network.
Abramson highlighted third-party integrations that boost productivity and collaboration in Chime. Sessions is a platform that Amazon has partnered with that provides tools to make it easier and better to organize online event hosting. Chime also integrates with social networking platform BeHuman Inc.that mimics in-person connections between employees in virtual or remote work environments.
Learn more about how Amazon Chime has implemented features to create an improved UX.
RingCentral Announces RingCentral DaaS
Cloud communications provider RingCentral has launched RingCentral Device as a Service (DaaS). This offering gives RingCentral customers more advanced features, such as access to equipment to support video and voice quality, spaces to host meetings, and contact centers for support, Gregg wrote. Willsky, analyst at GlobalData, in a blog post.
Customers must pay an upfront fee and then sign up for a monthly payment plan to deploy RingCentral DaaS. According to Willsky, the service includes the following benefits:
- save money by only paying for equipment used, not purchased;
- provide a single point of contact for all support needs to give IT more time to focus on specific tasks;
- combining both systems and hardware in the monthly subscription fee; and
- providing organizations with only the equipment needed to manage expenses.
With more companies move to a hybrid work environment, RingCentral DaaS capabilities recognize the need to provide users with a more flexible experience. RingCentral DaaS makes it easier for employees to communicate, which encourages people to come into the office and work in person, Willsky explained.
Learn more about how RingCentral DaaS creates a more flexible workspace.